Here is a professional Terms & Conditions document for Mahira Chemical Works in English, structured to comply with e-commerce regulations and protect your business interests.

Terms & Conditions | Mahira Chemical Works

Welcome to Mahira Chemical Works. By accessing or using our website and purchasing our products (including Cleaning & Home Care items), you agree to be bound by the following terms and conditions. Please read them carefully.

1. General Conditions

  • This website is operated by Mahira Chemical Works. Throughout the site, the terms “we”, “us” and “our” refer to Mahira Chemical Works.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, or sell any portion of our service or products without express written permission from us.

2. Accuracy of Product Information

  • We strive to provide the most accurate descriptions and images for our products (such as Liquid Dishwash, Phenyl, Vixol, etc.). However, we do not warrant that product descriptions or other content are error-free.

  • Colors of the products may vary slightly depending on your monitor or device screen settings.

3. Pricing and Payments

  • All prices are in Bangladeshi Taka (BDT) and are subject to change without prior notice.

  • We accept various payment methods, including Cash on Delivery (CoD) and digital payments (bKash, Nagad, or Debit/Credit Cards).

  • For any prepaid orders that we are unable to fulfill due to stock unavailability, a full refund will be processed.

4. Order Acceptance and Cancellation

  • Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time after receipt for reasons including, but not limited to, product unavailability or errors in pricing.

  • If we cancel an order after payment has been processed, we will issue a refund to your original payment method.

5. Shipping and Delivery

  • We deliver across Bangladesh using our own delivery network or third-party courier services.

  • Delivery Timeline: Usually 2–3 business days within Dhaka and 4–7 business days outside Dhaka.

  • We are not responsible for delays caused by natural disasters, political unrest, or courier service disruptions.

6. Product Use and Safety

  • Our products consist of chemical formulations. By purchasing, you agree to:

    • Keep products out of reach of children and pets.

    • Use products strictly according to the instructions provided on the labels.

  • Mahira Chemical Works shall not be held liable for any injury or damage resulting from the misuse or negligent handling of our chemical products.

7. Return and Exchange Policy

  • Customers are requested to check the product integrity at the time of delivery.

  • If a product is found damaged or incorrect, it must be reported to the delivery person immediately for a return or exchange.

  • Due to the nature of chemical products, we cannot accept returns for items that have been opened or used.

8. Limitation of Liability

  • Mahira Chemical Works shall not be liable for any direct, indirect, or incidental damages arising out of the use or inability to use our products or website.

9. Governing Law

  • These Terms & Conditions are governed by and construed in accordance with the laws of the People's Republic of Bangladesh. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bangladesh.

Contact Information

For questions about these Terms & Conditions, please contact us at:

  • Email: [Insert Email Address]

  • Phone: [Insert Phone Number]

  • Address: [Insert Business Address, Bangladesh]